Privacy Policy

Qantas Courier respects the privacy of our customers and we are bound by the Information Privacy Principles in the NZ Privacy Act 1993. Qantas Courier's privacy policy has been developed to cover all dealings with our customers, either directly or through our web site.

Data Collection

Visitors to Qantas Courier's web site will only be required to disclose certain personal information if they are inquiring about our products and services, or intend to use our products and services.

At present, Qantas Courier's web site does has the facility to provide a secure facility (i.e. SSL) to protect credit card details or any other highly sensitive information over the Internet, and therefore does not require visitors or customers to provide such information over the web. Visitors and customers should make note of this; if they decide to transmit any such information across the Internet, it will be at their own discretion and risk.

Use and Disclosure

Qantas Courier acknowledges and respects the importance and privacy of all personal information received. The primary purpose for the collection and use of such information is for the provision and completion of services to our customers.

As a consequence, it may be necessary to disclose part or all of a customer's information relating to Qantas Courier's associated companies or third party service providers, such as airlines, customs officials, government departments, freight forwarders and couriers. These third party service providers will have their own privacy policies to comply with current privacy legislation, and should be consulted accordingly. In addition, Qantas Courier may be required to provide information to certain government departments, if required by law.

Data Security

No information collected or used will be given, traded, sold or rented by Qantas Courier to third parties, other than to operate our services as indicated above, or as required by law.

Access to Other Web Sites

Visitors to Qantas Courier's web site will be able to access other websites via certain links. These web sites are not under the control of Qantas Courier and we are not responsible for the conduct of companies linked to our web site, and are therefore not be covered by our own privacy policy. Before entering personal information on any linked web site, Qantas Courier strongly advises you to examine their privacy policy and terms of use.

Contacting Qantas Courier

If you have any query, complaint or problem relating to our private policy or web site, please contact us at:

Unit 3/55 Kent Road
Mascot, NSW 2020
Australia
Ph: +61 2 8337 8900

Back to top